Frequently Asked Questions

Got questions? No problem – here’s where you’ll find some answers! Below are some of the frequent queries we receive from our customers. If you can’t find what you’re looking for, don’t hesitate to contact our team directly, and we’ll be happy to see how we can help.

  • How do I know what size to buy?
  • What payment methods can I use?
  • How long will it take until I receive my shoes?
  • Can I return if I'm not happy?
  • What are your delivery charges?
  • Can I have my parcel delivered elsewhere?
  • What do I do if I forget my account password?