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We believe in giving you excellent customer service! Which is why we offer a full no quibble money back guarantee for any item unused and in its original packaging and we pay the return postage.

If, for any reason, you are not happy with your purchase, simply return it within 30 days of delivery, unused and in its original packaging and we will offer you a full refund or exchange.

We pay for return postage there is a returns form in each parcel with a prepaid return address label or download a returns form in PDF format RETURNS FORM. Attach label to your parcel and take to your local post office. 

Please allow up to 10 days for the refund or exchange.

If you have any questions please call us on 01254 296544 or email enquiries@thesparkleclub.co.uk

The address is

Returns Department,
The Sparkle Club
River Mill, Dixon Street, 
Blackburn, Lancashire 
BB2 1TR, 
The Sparkle Club is a trading name of Newmans Footwear Ltd, company registration 315140.